Privacy policy
Eden Wound Care Services is committed to safeguarding your personal and health information. We adhere strictly to the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, ensuring your clinical records are processed lawfully, transparently, and securely.
Information we collect
When booking home visits or receiving clinical care, we collect personal contact details, medical history, wound assessments, diabetic care records, and relevant clinical documentation. This allows our registered general nurses to deliver safe, tailored, hospital-standard wound care in your home.
How we use and share your data
Your information is used strictly to provide clinical wound care and diabetic support. Following each visit, digital visit notes can be shared with your consent to your GP, NHS teams, or designated family members. We never sell your personal information or share it for marketing purposes.
Storage, security, and your rights
All clinical records and visit summaries are encrypted and stored in secure UK-compliant healthcare systems. You have the right to request access to your data, request rectification, or contact our Data Protection Lead at info@eden-woundcare-and-diabetic-support.net or call 07846019818 for any privacy queries or ICO-related information.