Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

What kind of care does Eden provide?
We bring hospital-standard nursing care directly into your home — so dealing with a wound, a diabetic condition, or ongoing health needs doesn't mean repeated trips to a clinic or long appointment waits.

Do you treat wounds?
Yes. We offer advanced wound care, including professional assessment and dressing changes for surgical wounds, pressure ulcers, and chronic leg ulcers — delivered with the same tissue viability expertise you'd expect in a hospital.

Can you help with diabetes management?
Yes. We provide diabetic foot and glucose management, including routine foot checks, neuropathy screening, and glucose monitoring support, designed to catch complications early before they become serious.

Do you administer insulin?
Yes. Our nurses provide safe, professional insulin injections along with ongoing monitoring of injection sites and medication schedules.

Will I have a care plan?
Yes. Every client receives a personalised care plan, with digital visit notes that can be shared with your GP, family, or other healthcare providers to support full continuity of care.

Will I see the same nurse each time?
Wherever possible, yes. We believe continuity matters, so the same dedicated Registered Nurse attends every visit — building familiarity, trust, and a deeper understanding of your needs over time.

What are your nurses' qualifications?
Our team is led by a Registered General Nurse (RGN) with an MSc in Mental Health and Clinical Psychology, meaning we care for the whole person — not just the wound or the condition.

Is this an NHS service?
No, Eden is a private service. We offer transparent, published pricing with no hidden fees.

What areas do you cover?
We proudly serve London and the surrounding areas.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

How it works

From your first message to your first home visit, here is what to expect. We provide a private clinical service across London and Abingdon with transparent pricing and no waiting lists.

1. Get in touch

Send an initial enquiry online or get in touch directly. We reply promptly within 24 hours to discuss your personal clinical requirements.

2. Initial assessment

Your 60-minute initial assessment (£60.00) includes a thorough review of medical history, current health, wounds, or diabetic support needs.

3. Personalised care plan

Your registered nurse creates a tailored plan covering wound dressings, diabetic foot checks, glucose monitoring, and insulin administration.

4. Continuous trusted care

The same dedicated RGN attends ongoing visits. Digital clinical notes are shared seamlessly with your GP or family with zero hidden fees.